FAQs

• How Do I Reset My Stavvy Password?
• Accessing eSign via Desktop
• Accessing eSign via Mobile Device or Tablet
• Document Statuses
• Finalized vs Certified Document
• How can Signers Access Signed Documents?
• Required vs. Optional Fields in a Stavvy Signing Meeting
• I Need to Renew My Expired IdenTrust Digital Certificate
• Closing vs Signing Meeting
• Resetting Your IdenTrust Digital Certificate Password
• What if an Observer Does Not Join My Meeting?
• Where Do I Access My Recorded Meeting?
• Troubleshooting the KBA
• Trouble Accessing a Stavvy Meeting?
• Signer FAQ