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  2. Stavvy Meetings

Technical Requirements for Using Stavvy

Best practices to ensure a successful meeting

REQUIRED EQUIPMENT & SOFTWARE

  • Non-expired, government-issued ID (passport, state ID, or driver’s license)

  • Smartphone with a camera (to be used for ID verification)

  • Quiet space with a stable, reliable internet connection
  • Computer with access to your email inbox, a video camera, and a microphone
  • Computer with minimum 4 GB of RAM (8 GB is recommended)
  • Operating System that supports the most up-to-date Chrome Browser (our recommended browser)

**VPNs must be turned off ahead of joining a meeting**

**Mobile devices can be used for eSign but are not recommended for Meetings.  If absolutely necessary, please use an iPad or device with a large screen**

SUGGESTED PRACTICES AHEAD OF MEETING

SETTING UP CAMERA & MIC ACCESS

  • Click here to test your Microphone and Camera ahead of time! 

PC / WINDOWS

  • Close any other application that may be, or have been, accessing your video camera prior to joining the meeting.

MAC

  • Navigate to System Preferences > Security & Privacy > Privacy.
  • Select the “Camera” & “Microphone” icons on the left side.
  • Checkmark the browser you are using for the meeting on the right side (if not already selected).
  • Close the browser application for these changes to take effect.

GOOGLE CHROME or MICROSOFT EDGE

  • When prompted, click “Allow.”

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  • If you receive an error, click the camera button in the top right corner, select the “always allow...” option, and click “Done.”

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  • Refresh your browser.

MOZILLA FIREFOX

  • When prompted, use the drop-down options for the “Camera to share” and “Microphone to share,” and click “Allow.”

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  • If you receive an error, click the camera and microphone button in the top left corner and press the “X” next to the “Blocked Temporarily” messages.


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  • Refresh your browser.

SAFARI

  • When prompted by the pop-up in the center of your screen, select “Allow.”

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  • If you receive an error, click “Safari” in the top-left corner of the screen, and select “Preferences.”
  • Click “Websites” at the top of the popup window and select the “Camera” & “Microphone” icons on the left side.
  • Identify the entry for “connect.stavvy.com” and change the permission to “Allow.”

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  • Close out of the popup window and refresh the page.